FAQ / Troubleshooting
Frequently Asked Questions
10 articles
- Support Guidelines
- Tradesmarter Support - Asking for support
- My affiliate link is broken when they send it over mobile chat. What to do?
- What will happen to the user PNL if we cancel his bonus or he withdraws his funds?
- Why am i getting server error when trying to cancel the user bonus ?
- What should i do when the user complaining about stuck/cant close a trade?
- Why the FX trade closed before reaching S/L or T/P and i cant find the closing price in chart history
- I can't perform manual deposit to a wallet in the CRM
- CFD - How do you calculate the StopLoss range?
- Client deposited but his balance was not updated